BERWICK CONSULTANCY
Specialising in UK Rail Retailing, Accreditation, Product Strategy & Digital Transformation
Discover Berwick Consultancy
Is navigating the UK rail retail landscape slowing your business down?
Whether you’re struggling to secure RDG Accreditation, expand your digital retail offering, or develop a clear product strategy, I can help you cut through the complexity and drive real results.
I’m Harriet, a consultant with over 15 years of experience helping businesses innovate and lead in the rail sector. With a background in product management, I have experience in developing ticket issuing systems, consumer facing websites and apps. Anything from account based ticketing/PAYG solutions to helping Travel Management Companies navigate adding Rail to their portfolio. I create product strategies that help to redefine customer experiences, encompass innovations and help you move faster, stay compliant and drive industry growth.
How I Can Help Your Business Succeed
Product Strategy & Leadership
RDG Accreditation made simple
Product Strategy & Leadership
Your product strategy should drive growth and meet real customer needs. I help businesses define clear visions, build actionable roadmaps, and make data-driven decisions that lead to measurable results. From balancing business objectives with user needs to staying ahead of industry trends, I ensure your products are designed for long-term
Your product strategy should drive growth and meet real customer needs. I help businesses define clear visions, build actionable roadmaps, and make data-driven decisions that lead to measurable results. From balancing business objectives with user needs to staying ahead of industry trends, I ensure your products are designed for long-term success.
Collaboration is at the core of my approach. Whether it’s aligning teams, engaging stakeholders, or presenting to executives, I can bring clarity and momentum to your strategic initiatives.
UK Rail Retailing Expertise
RDG Accreditation made simple
Product Strategy & Leadership
The UK rail retail landscape is highly regulated and constantly evolving, making it challenging for businesses to keep pace. I work with clients across the industry, including:
- TOCs
- Third-Party Retailers
- TMCs
- New Market Entrants
I tailor solutions to your business model, helping you expand offerings, advise on the best return on investment features, and stay competitive in an evolving market.
RDG Accreditation made simple
RDG Accreditation made simple
RDG Accreditation made simple
Struggling with the complex accreditation process?
I’ll guide you through the RDG (Rail Delivery Group) standards, ensuring your systems meet all necessary requirements for selling or issuing UK rail tickets. With hands-on experience delivering accredited Ticket Issuing Systems (TIS) and managing delegated accreditations across multiple channels, including Smart TVMs,
Why work with me?
With 16 years of hands-on experience leading complex projects in the UK rail sector, I understand the challenges businesses face—whether it’s meeting strict regulatory standards, driving digital transformation, or creating customer-first product strategies.
You’ll get:
- Proven expertise in securing RDG Accreditation
- A strategic partner for digital transformation
- Tailored solutions designed around your specific needs
- A collaborative, results-driven approach focused on your goals
